A bug in Android 5.1 and 6 causes apps to sometimes show a wrong time format.

(*) Swipe actions for individual and POP3 accounts can be configured in the account setting: Settings, tap Manual setup, tap Accounts, tap account Known problem

Export/import settings: Settings, navigation (left side) menu.

Change system folders: Settings, tap Manual setup, tap Accounts, tap account, at the bottom.

Store sent messages in the inbox: please see this FAQ.

Undo send: Outbox, swipe the message in the list left or right.

Delete a folder: long press the folder in the folder list, Edit properties, trash icon top right.

Delete an account/identity: Settings, tap Manual setup, tap Accounts/Identities, tap the account/identity, trash icon top right.

Delete a message, skipping trash: long press the trash icon.

Load more messages: long press a folder in the folder list, select Fetch more messages.

Add a folder to the navigation menu: long press the folder in the folder list and tick Show in navigation menu.

Add a folder to the unified inbox: long press the folder in the folder list and tick Show in unified inbox.

Go to the next/previous message on archive/delete: in the behavior settings disable Automatically close conversations and select Go to next/previous conversation for On closing a conversation.

Add CC and BCC addresses: tap the people's icon at the end of the subject.

Set a signature: Settings, tap Manual setup, tap Identities, tap identity, Edit signature.

Change password: Settings, tap Manual setup, tap Accounts, tap account, change password.

Change the swipe left/right target: Settings, tab page Behavior, Set swipe actions (*).

Change the account name: Settings, tap Manual setup, tap Accounts, tap account.

Please see here for common error messages and solutions.

Posteo: please check if additional email account protection isn't enabled.

Outlook / Live / Hotmail, see question 14.

In some cases, you'll need to enable external access to your account and/or to use a special (app) password,įor instance when two-factor authentication is enabled. Searching for IMAP and the name of the provider is mostly sufficient to find the right documentation. If the quick setup wizard fails, you'll need to manually set up an account (to receive email) and an identity (to send email).įor this you'll need the IMAP and SMTP server addresses and port numbers, whether SSL/TLS or STARTTLS should be usedĪnd your username (mostly, but not always, your email address) and your password. In most cases, the quick setup wizard will be able to automatically identify the correct configuration. You can find out how to ask other questions, request features, and report bugs. If you have a question, please check the following frequently asked questions first.

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